Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about user behavior and preferences.

Types of Cookies

VR Exotic Club uses several types of cookies on our website:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until manually deleted
• First-party Cookies: Set directly by VR Exotic Club's website
• Third-party Cookies: Set by external services we use (analytics, booking systems)

How Cookies Work

When you visit our website, cookies store information such as your language preferences, login status, and browsing patterns. This information helps us provide a more personalized and efficient user experience during your current and future visits.

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the basic functioning of our website and cannot be disabled:

• Session Management: Maintain your login status and secure access to booking systems
• Security: Protect against cross-site request forgery and other security threats
• Load Balancing: Ensure consistent website performance across our servers
• Cookie Consent: Remember your cookie preferences to avoid repeated consent requests

Functionality Cookies

These cookies enhance your user experience but are not essential for website operation:

• Language Preferences: Remember your chosen language (English/French)
• Form Data: Save partially completed booking forms to prevent data loss
• Accessibility Settings: Store preferences for font size, contrast, and other accessibility features
• Recent Searches: Quick access to recently viewed VR experiences

Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics: Track page views, session duration, and user navigation patterns
• Booking Analytics: Monitor conversion rates and popular VR experience selections
• Performance Monitoring: Identify slow-loading pages and technical issues
• User Journey Tracking: Understand how users navigate from initial visit to booking

Marketing Cookies

These cookies enable personalized marketing and advertising (with your consent):

• Retargeting: Show relevant VR Exotic Club ads on other websites you visit
• Social Media Integration: Enable sharing of content on Facebook, Instagram, Twitter
• Email Campaign Tracking: Measure effectiveness of email marketing communications
• Personalization: Customize website content based on your interests and behavior

3. Third-Party Cookies and Services

VR Exotic Club works with trusted third-party services that may place their own cookies on your device:

Google Services

• Google Analytics: Website traffic analysis and user behavior insights
• Google Maps: Interactive maps and location services for directions to our facility
• Google Ads: Advertising and retargeting campaigns
• reCAPTCHA: Spam prevention and form security

Social Media Platforms

• Facebook Pixel: Track conversions from Facebook advertising campaigns
• Instagram Integration: Display VR Exotic Club posts and enable content sharing
• YouTube: Embedded VR experience preview videos

Booking and Payment Services

• Booking System: Secure session management for appointment scheduling
• Payment Processors: Secure handling of payment information and transaction processing
• Customer Support: Live chat functionality and support ticket management

4. Cookie Data Collection and Usage

Information Collected Through Cookies

Our cookies may collect the following types of information:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on site, click patterns, referring websites
• Preferences: Language settings, accessibility options, previously viewed content
• Interaction Data: Form submissions, downloads, social media engagement
• Location Data: General geographic location (city/region level) for content localization

How We Use Cookie Data

Cookie data helps VR Exotic Club:

• Improve website functionality and user experience
• Analyze visitor patterns to optimize content and services
• Personalize marketing communications and offers
• Measure effectiveness of advertising campaigns
• Provide customer support and technical assistance
• Ensure website security and prevent fraud

5. Managing Your Cookie Preferences

Browser Cookie Controls

You can manage cookies through your web browser settings. Most browsers allow you to:

• View Cookies: See which cookies are stored on your device
• Delete Cookies: Remove existing cookies individually or all at once
• Block Cookies: Prevent websites from setting new cookies
• Set Preferences: Allow cookies from certain sites while blocking others

Browser-Specific Instructions

Instructions for popular web browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Mobile Device Settings

For mobile browsers, cookie settings are typically found in:

• iOS Safari: Settings → Safari → Privacy & Security
• Android Chrome: Chrome app → Settings → Site settings → Cookies
• Samsung Internet: Settings → Sites and downloads → Cookies

6. Cookie Consent and Your Rights

Consent Management

VR Exotic Club respects your right to control cookie usage:

• Essential cookies operate based on legitimate business interests
• Functionality, analytics, and marketing cookies require your explicit consent
• Consent can be withdrawn at any time through browser settings or by contacting us
• Withdrawing consent may affect website functionality and personalization

Your Cookie Rights

Under Canadian privacy legislation, you have the right to:

• Information: Know what cookies are being used and for what purposes
• Access: Request information about data collected through cookies
• Control: Choose which types of cookies to accept or reject
• Deletion: Request deletion of cookie data we have collected
• Portability: Receive your cookie data in a machine-readable format

Opt-Out Options

You can opt out of specific cookie uses:

• Google Analytics: Use Google's opt-out browser add-on
• Advertising: Visit Your Online Choices Canada (youradchoices.ca)
• Social Media: Adjust privacy settings on individual platforms
• Email Tracking: Unsubscribe from marketing communications

7. Impact of Disabling Cookies

Website Functionality

Disabling cookies may affect your experience on VR Exotic Club's website:

• Booking System: May require re-entering information multiple times
• User Preferences: Settings will not be saved between sessions
• Security: Some protective features may not function properly
• Performance: Website may load slower or display incorrectly
• Personalization: Generic content instead of personalized recommendations

Alternative Solutions

If you prefer to limit cookies but still want full functionality:

• Enable essential cookies only and disable others
• Use private/incognito browsing for sensitive sessions
• Regularly clear cookies while keeping necessary ones
• Contact us directly for bookings if online forms don't work properly

8. Cookie Security and Data Protection

Security Measures

VR Exotic Club implements strong security measures for cookie data:

• Encryption: Sensitive cookies are encrypted to prevent unauthorized access
• Secure Transmission: Cookies transmitted over secure HTTPS connections
• Limited Access: Only authorized personnel can access cookie data
• Regular Audits: Periodic security assessments of cookie implementation
• Data Minimization: Collect only necessary cookie data for specific purposes

Data Retention

Different cookies have different retention periods:

• Session Cookies: Deleted immediately when browser is closed
• Functionality Cookies: Typically expire after 30 days to 1 year
• Analytics Cookies: Usually retained for 2 years for trend analysis
• Marketing Cookies: Generally expire after 30-90 days

9. Updates to Cookie Policy

VR Exotic Club may update this Cookie Policy periodically to reflect:

• Changes in cookie technologies or website functionality
• Updates to legal requirements or privacy regulations
• Addition or removal of third-party services
• Improvements to our data protection practices

Notification of Changes

Significant updates to this Cookie Policy will be communicated through:

• Prominent notice on our website homepage
• Email notification to registered users (where applicable)
• Updated cookie consent banner with key changes highlighted
• Social media announcements for major policy revisions

10. Contact Information

For questions about this Cookie Policy or to exercise your cookie-related rights:

General Cookie Questions

• Email: [email protected]
• Phone: +1-416-555-9823
• Mail: Cookie Policy Inquiries, VR Exotic Club, 1247 Queen Street West, Toronto, ON M6K 1L6

Data Protection Officer

• Email: [email protected]
• Response Time: Within 30 days as required by Canadian privacy legislation

We are committed to addressing your cookie and privacy concerns promptly and transparently.