Privacy Policy

1. Information We Collect

Personal Information

When you visit VR Exotic Club or use our services, we may collect the following personal information:

• Name, email address, and phone number
• Booking preferences and visit history
• Payment information (processed securely by third-party providers)
• Age verification for appropriate content selection
• Health-related information relevant to VR safety (optional)

Automatically Collected Information

We automatically collect certain information when you visit our website or facility:

• Website usage data and analytics
• Device information and IP addresses
• VR session data for quality improvement
• Security footage from our facility premises

2. How We Use Your Information

VR Exotic Club uses collected information for the following purposes:

• Service Delivery: To provide VR gaming experiences and process bookings
• Safety: To ensure participant safety and appropriate content selection
• Communication: To send booking confirmations, updates, and promotional offers
• Improvement: To enhance our services and develop new VR experiences
• Legal Compliance: To meet regulatory requirements and resolve disputes
• Marketing: To personalize offers and communicate about new services (with consent)

3. Information Sharing and Disclosure

We Do Not Sell Personal Data

VR Exotic Club does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing

We may share your information in the following limited circumstances:

• With service providers who assist in operations (payment processors, booking systems)
• When required by law or to protect legal rights
• In case of business transfer or merger (with notice to users)
• With your explicit consent for specific purposes
• For emergency medical situations if necessary

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Control: Limited employee access based on job requirements
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Storage: Data stored on Canadian servers with industry-standard protections
• Staff Training: Regular privacy and security training for all employees
• Incident Response: Established procedures for security breach notification

5. Your Privacy Rights

Under Canadian privacy legislation (PIPEDA) and applicable provincial laws, you have the following rights:

• Access: Request copies of your personal information we hold
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Obtain your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: File complaints with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected] or +1-416-555-9823.

6. Data Retention and Deletion

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Booking Information: Retained for 3 years for customer service and legal compliance
• Payment Records: Kept for 7 years as required by Canadian tax laws
• Marketing Preferences: Until you opt-out or close your account
• Security Footage: Automatically deleted after 30 days unless incident requires longer retention
• VR Session Data: Anonymized after 1 year for service improvement

7. Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance user experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage patterns
• Preference Cookies: Remember your choices and settings
• Marketing Cookies: Used to display relevant advertisements (with consent)

You can manage cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

8. Third-Party Links and Services

Our website and services may contain links to third-party websites or integrate with external services. This privacy policy does not apply to these third parties. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

VR Exotic Club welcomes participants aged 8 and above. We take special care with information from minors:

• Parental consent required for participants under 13
• Limited data collection focused on safety and service delivery
• No marketing communications to minors without parental consent
• Enhanced security measures for children's personal information

10. Contact Information

For privacy-related questions, concerns, or requests, contact our Privacy Officer:

• Email: [email protected]
• Phone: +1-416-555-9823
• Mail: Privacy Officer, VR Exotic Club, 1247 Queen Street West, Toronto, ON M6K 1L6

We will respond to privacy inquiries within 30 days as required by Canadian privacy legislation.

11. Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• In-facility announcements for policy changes affecting services

Continued use of our services after policy updates constitutes acceptance of the revised terms.